Tag Archives: customer service

Turning Happy Customers into New Business

When you’re building a business, happy customers are more than good business, they’re also great marketing. People in this ever increasingly social world are happy to spread the word about your business when they have a great experience, but you … Continue reading

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5 Ways Competition Makes Your Business Stronger

“Competition in business is a blessing, for without it, we wouldn’t be motivated to improve.” – Nabil N. Jamal, author of A Harvest of Change It can be nerve-wracking to have competition – especially when you’re a small business owner … Continue reading

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Create Loyal Customers with Great Customer Service

Creating loyal customers and keeping them coming back can be a big challenge for business owners. A study from the Harvard Business Review estimates that, on average, businesses lose 50 percent of their customers every five years. How does that … Continue reading

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