Tag Archives: business success

Create Loyal Customers with Great Customer Service

Creating loyal customers and keeping them coming back can be a big challenge for business owners. A study from the Harvard Business Review estimates that, on average, businesses lose 50 percent of their customers every five years. How does that … Continue reading

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Is Your Phone on Your Nightstand? Move It.

Most of us are glued to our cell phones. Even if we’re good about skipping that hourly email check when we’re home with our families or putting it on silent at night, having that little piece of amazing technology in … Continue reading

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The Power of Referrals and Recommendations – and How to Ask for Them

In any business, a solid referral usually means additional customers and subsequent growth. It’s the snowball effect of a great service experience! Of course that’s only true if the customer who had the great experience does one or both of … Continue reading

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You Can Either Spend Time Making Money or Excuses … Your Call

A recent Twitter entry I made sparked an idea for this Growth Coach Blog.  I mentioned that successful entrepreneurs take 100% responsibility for their results and won’t dare tolerate excuses from themselves or within their company.  Is that true for you and … Continue reading

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